Shipping policy

At Khatie, we want your everyday essentials to reach you fresh, safely packed, and on time.

Order Processing

Orders are usually processed within 1–2 business days after confirmation. Orders placed on Sundays or public holidays may be processed on the next working day.

Delivery Time

Once dispatched, orders generally reach you within 3–7 business days, depending on your location and courier availability. Remote locations may require additional time.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before you place your order.

Order Tracking

Once your order is dispatched, you may receive tracking details through your registered contact information, allowing you to follow your delivery.

Delayed or Damaged Orders

While we work with trusted delivery partners, delays can occasionally occur due to weather, holidays, logistics issues, or other unforeseen circumstances.

If your package arrives damaged, opened, or with the wrong product, please contact us as soon as possible with your order details and supporting photos/videos.

Delivery Address

Please make sure your delivery address, phone number, and other details are correct before placing your order. Khatie may not be responsible for delays caused by incorrect or incomplete address information.

Need Help?

For any shipping or delivery-related questions, contact us:

Email: contact@khatie.com
WhatsApp: +91 91959 33999

Khatie — Pure Taste, Strong Health.